Terms of Service
Last updated: September 30, 2026
These Terms explain the rules for using Kling AI Video. By accessing the service, creating an account, or purchasing credits, you agree to them and to our Privacy and Refund Policies.
1. About the Service
Kling AI Video provides an independent interface for AI video generation together with educational information about Kling video models. We are not Kuaishou, we do not operate the official Kling AI website, and references to Kling or other third-party products do not imply endorsement or affiliation.
2. Eligibility and Accounts
You must be at least 18 years old and legally able to enter into these Terms in your location. Users under 18 may not access or use the service. You are responsible for the accuracy of your account information, for keeping your sign-in credentials secure, and for activity performed through your account. Contact us promptly if you believe your account has been accessed without permission.
3. Credits, Purchases, and Access
Some features require paid credits. The price, credit amount, and included features shown at checkout apply to that purchase. Credits are deducted when you request an eligible generation or paid operation. Availability, processing time, model limits, and credit cost may change as providers update their services. Refund requests are handled under our Refund Policy.
4. Your Prompts, Uploads, and Outputs
You keep any rights you already hold in prompts, images, audio, video, and other material you submit. You grant us the limited rights needed to receive, host, process, transmit, and display that material so we can provide the requested service. You must have permission to use everything you submit.
Subject to applicable law and third-party rights, you may use generated output for lawful purposes. AI output may resemble existing people, works, brands, or material and may not qualify for intellectual-property protection in every jurisdiction. You are responsible for reviewing output before publishing or using it commercially.
5. Content Standards and Prohibited Categories
You may use the service only for lawful, consensual, and rights-respecting purposes. Do not create, upload, request, share, or distribute pornography or other explicit NSFW material; graphic or celebratory violence; credible threats; instructions for serious wrongdoing; malware; or content that violates privacy, publicity, copyright, trademark, or other intellectual-property rights.
Hate and discrimination are prohibited. This includes content that attacks, dehumanizes, threatens, or promotes exclusion or violence against a person or group based on race, ethnicity, nationality, religion, caste, disability, sex, gender identity, sexual orientation, age, or another protected characteristic.
Child sexual abuse material (CSAM), sexualized depictions of minors, grooming, exploitation, or any other content that endangers children is strictly prohibited and may be reported to the appropriate authorities. Users under 18 may not use the service.
Deceptive deepfakes and impersonation are prohibited. Do not use another person's face, likeness, identity, or voice without their consent or legal authorization, and do not present synthetic media as authentic in order to deceive, defraud, harass, or cause harm. Non-consensual intimate imagery is prohibited in all cases.
We may reject requests, remove or disable access to material, preserve relevant records, limit features, suspend accounts, or terminate access when reasonably necessary to enforce these standards, protect users or providers, or comply with law.
6. Reporting Prohibited Content
If you find generated content or account activity that may violate these Terms, email support@klingaivideo.app with the subject “Content Report.” Include the relevant page or share link, a short description of the concern, and any supporting screenshots or details you are authorized to provide. Do not download, copy, or redistribute suspected CSAM or other illegal material in order to report it.
We will review reports as reasonably practicable and may remove content, restrict access, preserve evidence, contact the account holder, or notify service providers or authorities when appropriate. We may not be able to disclose investigation details or account actions for privacy, safety, or legal reasons. For an immediate threat or emergency, contact local emergency services or the appropriate authority first.
7. AI Output and Service Limitations
AI-generated video is probabilistic. Output can contain visual, motion, audio, text, factual, or continuity errors and may differ between runs using the same prompt. Examples on this site are demonstrations, not promises of a particular result. Do not rely on generated output as professional, legal, medical, financial, or factual advice. You should independently review any output used in public, commercial, or high-impact settings.
8. Third-Party Services
Authentication, payment processing, analytics, storage, model inference, and other functions may be provided by third parties. Their availability and separate terms or privacy practices may affect your use of the service. We are not responsible for third-party sites or services that we do not control.
9. Suspension and Account Closure
You may stop using the service at any time and may request account closure through the available account tools or by contacting support. We may restrict or terminate access for material violations of these Terms, unlawful activity, fraud, abuse, security risk, or conduct that could harm the service or another person. Sections that by their nature should survive termination will continue to apply.
10. Disclaimers
To the maximum extent permitted by law, the service is provided “as is” and “as available.” We do not warrant that it will be uninterrupted, error-free, secure, or suitable for a particular project, or that generated output will be accurate, unique, non-infringing, or accepted by any platform or authority. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
11. Limitation of Liability
To the maximum extent permitted by law, Kling AI Video and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising from use of the service. Any limitation applies only to the extent allowed by applicable law.
12. Changes and Contact Us
We may update these Terms when the service, our providers, or legal requirements change. The revised version will be posted here with a new “Last updated” date. Continued use after an update means the revised Terms apply from that date. Contact email: support@klingaivideo.app.